Privacy Policy

At Sandy's Ukrainian Kitchen, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

  1. Personal Information: Name, email address, phone number, and other contact details provided when you place an order or subscribe to our mailing list.
  2. Payment Information: Payment details when you make purchases through our website.
  3. Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

  1. To process and fulfill your orders.
  2. To communicate with you regarding your order status or customer service inquiries.
  3. To send promotional offers, newsletters, and updates (with your consent).
  4. To improve our website, products, and services based on user feedback and interactions.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  1. Service Providers: Third-party vendors who assist in processing payments, delivering orders, and providing customer support.
  2. Legal Compliance: If required by law or to protect our rights and the rights of our customers.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  1. Access and review your personal information.
  2. Request corrections or updates to your information.
  3. Opt-out of receiving marketing communications.
  4. Request the deletion of your personal information, subject to certain exceptions.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sandy's Ukrainian Kitchen

Nanaimo, BC, Canada

2980 Island Hwy N #510, Nanaimo, BC V9T 5V4

+12507586677